Believe By Battle – Frequently Asked Questions (FAQs)

Product Questions

Q: What is Believe By Battle?
A: Believe By Battle is a motivational lifestyle brand designed to inspire personal growth through everyday essentials. Our hats and bonnets are more than fashion — they’re symbols of strength, faith, and perseverance.

Q: What products do you offer?
A: We currently offer premium trucker hats, dad hats, and satin bonnets, each named after a powerful trait like Loyalty, Patience, or Strength. We also provide motivational digital products like journals and study guides.

Q: What do the product names mean?
A: Each product is named after a mindset or virtue that played a role in our founder’s journey. Whether it’s Patience during the wait or Loyalty to God and self, each name carries real meaning meant to empower the wearer.

Q: Are your bonnets and hats unisex?
A: Yes! Our mission is motivation for every believer. While some items are styled with women or men in mind, our core message is for all.

Shipping & Orders

Q: How long does shipping take?
A: Orders typically ship next Day, and arrive in 3–5 business days. Once shipped, you’ll receive tracking info via email.

Q: Do you ship internationally?
A: Reach out via contact form and we will do our best to accommodate you.

Q: I never received my package. What do I do?
A: Please email us at support@believebybattle.com with your order number. We’ll help you track it down or make it right.

Returns & Exchanges

Q: Can I return or exchange an item?
A: Due to the intimate nature of bonnets and the custom meaning behind our pieces, all sales are final. However, if your item arrives damaged or incorrect, contact us immediately.

Digital Products & Downloads

Q: Where do I access my digital downloads?
A: After purchase, you’ll receive an email with your download link. If you don’t see it, check your spam or reach out to us.

Q: Is your motivational study guide really free?
A: Yes — 100% free. Because helping others grow is what drives us.

Brand & Purpose

Q: Who is behind Believe By Battle?
A: The brand was founded by Juan Battle Jr., a man who turned pain into purpose and built a community to inspire others to do the same. You can read his full story in his book "How I Turned My Pain into Purpose: A Journey of Growth, Grind, and God."

Q: What makes Believe By Battle different?
A: We're not just selling hats and bonnets — we're building a movement. Every product is tied to a message. Every purchase supports a purpose.

Q: How can I support the movement?
A: Wear your reminder proudly, share our message, follow us on social media, and spread the word to other believers. If you want more, we also welcome investors and collaborators ready to grow something real.

Contact & Support

Q: How do I get in touch with customer service?
A: You can reach us at support@believebybattle.com or through the Contact Us page on our website.

Q: How can I be featured on your blog?
A: Our Believer’s Journal blog is invite-only and features real stories of resilience and purpose. If you think your brand aligns, contact us — we’re always looking for authentic voices.